About Function Junction
Function Junction is a member of The Agents’ Association (Great Britain), the recognised trade association for our industry.
We are passionate about customer service. This has been acknowledged by our reaching the national finals of two prestigious customer service awards: National Customer Service Awards in 2004 (where our entry was also "Highly Commended") and the Wrapit Wedding Industry Awards in 2008.
Our customer testimonials say again and again how our service was friendly, professional and efficient. Nearly 70% of our customers respond to the questionnaires we send out after every event. To date 90.6% rated our service as Excellent, 8.4% as Good and 0.8% as Satisfactory, which adds up to 99.8% satisfied customers.
We only use acts who come up to the highest musical standards and who have been personally recommended to us. We also care for our acts in the same way that we care for our customers, making us the acts’ favourite agency to work for. As well as ensuring a fair deal and quick payment for the acts, our online coordination form ensures that the acts have all the information they need in advance to do a great job on the day.
It is natural to want to shop around and make sure that you get the best deal. We reckon our prices offer the best value of any agency in the country, but if you are offered the same act at a lower price or on better terms by another agency then come back to us and we promise to match their offer.
Our secure, user-friendly online booking system saves time and avoids paper documents and payments going astray. Our plain English booking terms are there for you to see, so you know exactly what you are agreeing to.
Our service doesn’t end when you book an act. Our unique online coordination form enables you to log in to a dedicated website where you can confirm all the important details that you and the act need for everything to run smoothly on the day. The online form is easy to use, with lots of information to help you fill it in. Click here for more details.
We are here to help, so please e-mail or ring us if you have any queries. And we even have an 0800 number so the call is free.
Since Function Junction was established in 2000, we have provided acts for over 5,500 events. The company was started by Paul Johnstone and Jonny Stoll. Paul had founded and led his own top function band for several years, Jonny - a jazz saxophonist himself - brought his wide business experience gained from starting and running previous businesses. This combination of musical and business expertise has enabled us to provide our unrivalled all-round level of service.
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